Frequently Asked Questions

At Teddy Trunk, we offer toys for a variety of age groups, ranging from infants (6 months and up) to preschoolers and early school-aged children. Each product listing specifies the recommended age range to ensure safety and appropriate play.

Yes! All our toys are made from high-quality, non-toxic, and child-safe materials. We ensure that each toy meets strict safety standards to provide peace of mind while your little ones play and explore.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package directly through the courier’s website. You can also check your order status by logging into your Teddy Trunk account.

We accept a variety of payment methods including credit/debit cards, PayPal, and other secure online payment options available at checkout. All transactions are encrypted for safety.

Yes! We offer hassle-free returns and exchanges within 14 days of receiving your order. Toys must be unused, in original packaging, and in the same condition as received. For more details, please visit our Returns & Exchange Policy page.

Currently, we ship within [your country/region]. We plan to expand international shipping in the future. Shipping costs and delivery times may vary depending on your location.

Delivery times depend on your location and shipping method. Typically, orders are processed within 1–2 business days and delivered within 3–7 business days for standard shipping. Expedited options may be available at checkout.

If you have any questions or need assistance, you can reach our friendly customer support team at:

Yes! We offer gift wrapping for select products. You can choose this option during checkout and include a personalized message for your gift.

Many of our toys are designed to be both fun and educational, helping children develop skills such as motor coordination, problem-solving, creativity, and early learning concepts in an engaging way.